Frequently Asked Questions
What is the cost of an IT ousting at Condactis?
We understand that the cost of service is a key factor in the decision-making process. However, in order to determine the final price, we have to consider a great many factors: the current state of the infrastructure, expected response times, the number of workstations, the number of servers and systems installed on them, the complexity of the network, available tools for mass management of end devices, etc.
Sometimes it is also the case that in the process of taking over infrascture, we wprwadz a plan to reduce maintenance costs. An example of such a solution could be the migration of selected services to the cloud.
If you want to find out what the cost of maintaining your infrastructure will be, request a free meeting and consultation.
For what period do I enter into the contract?
You enter into a contract for an indefinite period with a one-month notice period.
We believe that the only factor that binds us to our customers, should be the level of satisfaction with the services provided.
What does the standard service include?
The basic package includes: helpdesk, systems monitoring, software updates, user support, backup management and regular security audits. In addition, we provide advice on IT infrastructure development.
How does the cooperation begin?
We start our cooperation with an audit of the existing infrastructure. We retain proven solutions, optimize what needs improvement and recommend changes only where they will bring real benefits.
What sets you guys apart?
Experience in Large Projects
Our team has gained experience in multinational corporations and medium-sized companies, implementing advanced IT solutions. We now transfer this knowledge and best practices to smaller organizations.
Use of AI and Automation
We actively implement the latest AI technologies (such as Microsoft Copilot and ChatGPT) and process automation, helping clients increase productivity and reduce repetitive tasks.
Modern Tools and Methodologies
We work on proven enterprise-class tools - from advanced monitoring systems to project management and automation platforms. We do not experiment on clients - we implement solutions that have proven themselves in large organizations.
Comprehensive Digital Transformation
We don't just fix current problems, we help companies go through a full digital transformation - from basic infrastructure to advanced cloud solutions and systems integration.
Continuous Development and Innovation
We constantly follow technological trends and invest in the development of our team. This ensures that our clients always have access to up-to-date knowledge and the latest IT solutions.
How quickly can you take over our company's IT support?
The process of taking over IT support usually takes 2-3 weeks. In the first week we audit and document the infrastructure, in the second week we configure monitoring and helpdesk tools, and then take over the day-to-day operation. Everything is done smoothly, without disrupting the company's operations.
Do you help optimize IT costs?
Yes, this is one of our priorities. We regularly analyze the use of IT resources and recommend optimizations - from consolidating licenses, to migrating to cheaper cloud solutions, to automating repetitive tasks. On average, our clients reduce IT costs by 20-30% per year.